Get in Touch
Have questions about our service? We're here to help. Reach out and our team will get back to you shortly.
Contact Information
Response Time
We typically respond within 24-48 hours during business days.
Location
We're a fully remote team serving customers worldwide.
Department Contacts
- Refundsrefunds@trueyouai.app
- Privacy Inquiriesprivacy@trueyouai.app
- Legallegal@trueyouai.app
- Press & Mediapress@trueyouai.app
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Looking for Quick Answers?
Check out our frequently asked questions for instant help.
Why Contact TrueYouAI?
We're committed to providing exceptional customer service for all our users. Whether you're considering TrueYouAI for professional headshots, need help with your order, or have questions about our AI photography technology, our team is here to help.
Our support team consists of photography enthusiasts and AI experts who understand both the technical aspects of our platform and the importance of getting the perfect professional portrait.
Our Commitment to You
- Response within 24-48 business hours
- Personalized, human support—no generic bots
- Clear, helpful answers to all your questions
- Global support—we serve customers worldwide
Common Questions Before Contacting Us
How long does it take to receive my AI photos?
Most AI photos are generated within 1-3 minutes after you submit your selfies. You'll receive an email notification when your photos are ready for download.
What if I'm not happy with my results?
We offer a 100% satisfaction guarantee. If your photos don't meet your expectations, contact us within 7 days for a full refund—no questions asked. We want you to love your photos!
Do you offer business or team packages?
Yes! For teams of 5 or more, we offer custom enterprise packages with dedicated support. Contact us via the form above and select "Partnership Opportunity" to learn more.
Is my data secure?
Absolutely. All photos are encrypted during upload and processing. Your source images are automatically deleted within 30 days, and we never use your photos for AI training without explicit consent.